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How can we help?

Tell us what you need and the right jewellery or bullion advisor will respond within one business day.

1 business dayTypical response time

Monday–Friday10:00 AM–6:00 PM

Private appointmentsMelbourne showroom

Customer Enquiries

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Secure enquiryWe’ll reply by email, or call if requested.

Client Care

Use the secure form for detailed questions. For visits or time-sensitive help, contact our Melbourne team directly.

What happens next

We review your requestYour enquiry is routed to the appropriate advisor.
An advisor repliesExpect a response within one business day.
We arrange next stepsDetails, availability, pricing, or a private appointment.

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